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Forgot your Username or Password?

You can retrieve your Username and/or reset your Password by following the steps below.

Step 1

Type your username or email address below (you must use the email address or username associated with your member record).
Step 2
Type or answer the validation code/question in the box provided.
Step 3
Click the "Reset Password" button.
Step 4

Check your email. An email will be sent within a few minutes to the address on file and will include a link back to the website to reset your password. Password reset links expire after 24 hours. If expired, please use the Forgot Password link to submit another request.

When you have successfully reset your password, the screen will display your Username, followed by a sign-in link.

PLEASE NOTE: In the email that you will receive, you must click the RESET MY PASSWORD NOW link. Do NOT use the reset code displayed in the email as it will not work for this purpose.

Username or Email:  

Upon submitting a valid username or email address, an email will be sent to the address associated with your profile. The email will contain a link back to our website which will allow you to reset your password.

You may need to check your email program's SPAM filter as this "Reset Password" email may be treated as SPAM.

Please Note: Password reset email links expire after 24 hours.
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